A 2005 survey of business services’ firms operating in Albania found that several were already running advanced call centre operations from Tirana to serve primarily the Italian market.

One firm is operating a 50-seat call centre servicing clients in Italy using internet telephony (VOIP).

In this fast-moving area, AlbInvest is well placed to assist you to assess how local firms can meet your call centre needs.


Download a PDF containing more information on the advantages of investing in the Business Services Sector in Albania